Privacy Policy

El Cafe Enterprises LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We may collect the following types of information: Personal Identification Information: Name, phone number, email address, and company name submitted through our contact and opt-in forms. Property and Service Information: Property location, roofing needs, and service preferences submitted through our lead generation forms. Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website. Communications: Any messages, inquiries, or correspondence you send to us.

We use the information we collect to: • Connect you with qualified third-party service providers, contractors, and partners within our network • Send you text messages, phone calls, and emails regarding services, referrals, promotions, and business opportunities (with your consent) • Respond to your inquiries and provide customer support • Improve our website and services • Comply with legal obligations • Facilitate advertising and lead generation campaigns on behalf of our business clients We do not use your personal information for any purpose other than those described in this policy without your explicit consent.

By opting in to our text messaging program, you consent to receive recurring automated text messages from El Cafe Enterprises LLC and its partners. Message Frequency: Message frequency may vary based on your activity and interests. Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan. Opt-Out: You may opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and no further messages will be sent. Help: Reply HELP to any text message for assistance, or contact us at [email protected] or 469-666-7798. Consent: Consent to receive text messages is not a condition of purchase or use of any service. SMS Data: SMS opt-in data and consent information is NEVER sold, rented, or shared with third parties for their own marketing purposes without your explicit consent. Carriers: Carriers are not liable for delayed or undelivered messages.

El Cafe Enterprises LLC operates as a lead generation and referral company. As part of our core business function, we may share your information with: Service Partners: Vetted third-party contractors, service providers, legal professionals, and business partners within our network, for the purpose of fulfilling your service request or referral. Advertising Partners: Third-party advertising platforms and business clients, only as necessary to fulfill advertising or lead generation campaigns you have consented to participate in. Legal Requirements: We may disclose your information if required by law, court order, or governmental authority. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We DO NOT sell your personal information to data brokers or third-party marketers. We DO NOT share your SMS opt-in data without your explicit consent.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information: • Right to access: Request a copy of the personal information we hold about you • Right to correction: Request correction of inaccurate or incomplete information • Right to deletion: Request deletion of your personal information, subject to legal obligations • Right to opt-out: Opt out of text messages, emails, or phone calls at any time • Right to portability: Request your data in a portable format To exercise any of these rights, contact us at [email protected] or 469-666-7798.

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: El Cafe Enterprises LLC Phone: 469-666-7798 Email: [email protected]